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Lenox Hotel
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Terms and Conditions

  1. Deposit is non-refundable.
  2. Smoking within hotel premises will be fined ₱ 1500.
  3. Outside food and drinks are stricly prohibitted with the excemption of birthday cakes.
  4. Outside liquor are subject to corkage.
  5. Extension beyond 4 hours is subject to availability and additional consumable rate per hour.
  6. Bringing in of instruments or other electrical equipments will be charged a electricity charge of 500/equipment.
  7. Guests are advised to use hotel amenities and equipment with care. Any breakages/damages as a result of mishandling shall incur charges to be shouldered by the guest.
  8. The use of pins, thumbtacks, needles, glue guns, scotch tape, double sided tapes and any other adhesives for decorative purposes that may damage the venue is not allowed. Only masking tape or paper tape is allowed as adhesive for decoration. A charge of Php 3,000 will be imposed for damges caused by using unauthorized adhesives.
  9. Cancellation/reschedule of event should be notified 24 hours before the scheduled event. Failure to notify the hotel will result in full forfeiture of deposit.
  10. Cancellation/reschedule of event more than 24 hours can be accommodated up to 1 month from original date of event. Failure to rebook within 1 month from original date of event will result in forfeiture of deposit. Rebooking of event must be of same room category, downgrading of room category is prohibited. Rebooking/reschedule will be subject to availability.
  11. Cancelled reservations with deposit cannot be converted/consumed at the restaurant or room accommodation.
  12. Rebooking/reschedule of events may only be accommodated once.
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